Frequently asked questions

Everything you need to know about the product and billing.
Is my money safe with FinFlx?
All monies received from our clients is categorized strictly as “client money” and kept in safe custody with Emirates NBD bank. FinFlx is prohibited from utilising client money to fund its own operations or pay its expenses. FinFlx’s client money account is audited by top tier external auditors and subject to FSRA’s strict prudential rules.
Is FinFlx a regulated business?
FinFlx Investment Management Ltd is regulated incorporated in Abu Dhabi Global Markets (ADGM), and regulated under the Financial Services Regulatory Authority (FSRA) as a CAT 3C Asset Management firm, authorized to perform the activities of managing assets, holding and controlling client’s money, and dealing with Retail Clients.
What is a UBO (Ultimate Beneficial Owner)?
A person or party that owns or controls more than 25% of a company’s shares and/or voting rights. It is also the person or party that ultimately benefits from any transactions made by a company. A UBO’s control or ownership of a company can be direct or indirect.
Why does FinFlx collect UBOs information?
As a regulated financial institution, FinFlx is mandated by law to perform strict customer identification and verification process known as KYC/KYB, as well as comply with international Anti Money Laundering (AML) protocols. In order to do so, we require specific information that helps us maintain accurate records of our clients.
Can I visit your office?
We have offices in Dubai and Abu Dhabi, with both addresses available on the contact us page. Feel free to stop for a coffee